Careers

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atural Wireless is a fast growing provider of wireless Internet services with operating networks in New York City and Northern New Jersey. The Company, founded in 2003, owns and operates public wireless networks for high speed Internet access. Our networks can be found at residential properties, hotels, medical centers, convention centers, and other locations.

We offer a competitive salary and benefits package including:

  • Major medical, life and dental plans
  • Short and long-term disability
  • 401k savings and retirement plan

Natural Wireless employees thrive on delivering highly reliable internet connections to our customers. We work in small teams, live for innovative challenges, and never settle for anything less than providing the best service in our industry.

Take a look at our employment opportunities below and see if your skills match any of our current job openings or send us your resume and we will keep it on file. Natural Wireless is an Equal Opportunity Employer.

Please send all resumes and cover letters to jobs@naturalwireless.com.

Current Openings

Wireless Technical Support - NYC

Job Description:

New York’s premier Wi-Fi Internet Service provider seeks technically oriented individuals to join its in-field technical support group. As a member of this group you will work directly with customers either over the phone or directly at their location to identify, classify and resolve technical issues associated with their wireless (Wi-Fi) Internet connection.

This position requires excellent people communication skills combined with strong technical abilities and problem solving skills. This position is technically oriented and is hands-on.

Training will be provided to qualified candidates.

Responsibilities:

  • Install/Program the Company’s Wireless Repeaters in Customer’s Locations
  • Troubleshoot/diagnose wireless and computer issues at customer locations;
  • Serve as the company’s representative at on-site support visits;
  • Follow up with customers to ensure that all technical problems have been resolved properly and to customer’s satisfaction;
  • Recommend methods on how the Company can improve its customer support and its wireless Internet service offerings

Qualifications:

  • Good people communication skills, pleasant voice;
  • Strong technical and problem solving skills;
  • Likes working with people, customer oriented;
  • Good personal computer skills ? Windows XP. MAC OS skills desired.
  • Candidates with computer networking skills desired and preferred.
  • Ambitious, motivated, tenacious and persistent;
  • Willing to work evenings and weekends
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Learn how Natural Wireless is connecting tens of thousands of people with faster, more reliable Internet.

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